Customer Decision Process

Coach

Noah Wesker-Tamari

Duration

90 minutes

Who should attend:

CRO, Head of Sales, Sales Managers, Account Executives

Coach

Mario Krivokapić

Who should attend:

CRO, Head of Sales, Sales Managers, Account Executives

“Customer Decision Process” is an engaging workshop crafted for heads of sales, sales managers, and account executives keen on mastering the journey customers take from awareness to purchase.

This comprehensive program delves into each stage of the decision-making process, highlighting key factors that influence buyer behavior and strategies for guiding potential customers toward a positive decision.

Through interactive discussions, case studies, and actionable insights, participants will learn how to effectively map out and influence the customer journey, enhancing the alignment of sales tactics with customer needs.

By the end of this workshop, you’ll possess a deep understanding of the customer decision process, armed with the tools to effectively engage, persuade, and convert prospects into loyal customers.

Outcomes:

After completing the 90-minute “Customer Decision Process” workshop, you’ll have a crystal-clear understanding of how customers move from initial interest to final purchase.

You’ll be equipped with strategies to influence each step of their journey, ensuring your sales approach is as effective as possible.

The insights and techniques gained will enable you to better align your sales and marketing efforts with your customers’ needs, leading to higher conversion rates and customer satisfaction.

Armed with this knowledge, you’ll be ready to craft compelling sales experiences that not only meet but exceed customer expectations, driving loyalty and repeat business.